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How Tappo works

One Tappo system,
connected across your restaurant

Station manages orders and service. MOS brings together store management and reports. Pulse gives owners a mobile view of what matters. One set of operational data connects them.

For Australia, availability, pricing, hardware and setup details should be confirmed with the Tappo team before use.

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How to start

Three roles, clearly connected

Each role supports a different part of the restaurant. Together, they keep the front line, back office and owners working from the same operational data.

Different roles

Each role supports a different part

Station supports front-line service, MOS manages the operation, and Pulse keeps owners informed. All three are designed to work together.

Shared operational data

One system, one source of truth

Orders, store management and mobile visibility stay connected through the same restaurant data, reducing repeated checks and handoffs.

Built around your workflow

Configured for the way your restaurant runs

Tappo is configured around your store workflow, payment setup, printing points and existing hardware so each role fits the way your team works.

MOS · Back-office management

Bring store management and operational data together

MOS brings store management, reports and enabled services together, giving you a clearer view of daily operations and the information needed for better decisions.

Manage order sourcesBring orders from different sources and store data into one operating flow.
Update menus in one placeOrganise items, categories, prices and availability from the back office.
Review operating dataReview performance by store, item and time period after service.
Add capabilities when you need themMOS connects menus, orders and operating data, with selected partner services available when needed. to give restaurants flexible tools for different operational needs.
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tappoMOS Workspace
Store operations
Core operations

Run everyday operations from one back office

Keep menus, orders and operating data organised in one workspace.

Core toolsTappo MOS

Core operations

Menu settingsCentral setup
Order managementOne flow
Operational dataReview together
Add when neededAdd services to suit the way your store operates
Queue & reservationsPartner service
Browse services
Delivery aggregationPartner service
Browse services
More partner toolsGrowing ecosystem
Browse services

Station · store operations

Run daily front-of-house service

Station is for store operations, helping staff handle ordering, payment, printing and live order status.

Clear table managementUse table layouts and colour status to see what is happening at a glance.
Flexible payment workflowsSupport cash, card and digital payment workflows, including split bills and mixed payments.
Kitchen printing routesRoute tickets by station or course and work with compatible printers.
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Station · Floor View
A1Occupied
A2Bill Req
A3Open
A4Ordering
A5Open
A6Occupied
A7Open
A8Paying
Table A1 · subtotalHK$328

Pulse · mobile view

Keep key store updates on mobile

Pulse gives owners a mobile view of store performance, so they can check daily operations without staying in the shop all day.

See store updates at a glanceCheck orders, business updates and the items that need attention.
Stay informed away from the shopOpen a quick summary of today’s operations wherever you are.
Focus on what needs attentionKeep follow-up items together so you can decide the next step.
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TodayOperations summary
Live view
OrdersView trends
BusinessView performance

Store statusSee highlights

Follow-up itemsOperating alerts

View full operational data

Operations flow

One order, one connected workflow

Customer ordersStation handles serviceKitchen printingMOS manages dataPulse shows key updates

Supported hardware

Hardware support that fits your store

Choose and position devices around your service flow, printing needs, payment method and existing setup.

Tablet

Choose a tablet that fits the way staff take orders and manage service.

Printer

Confirm what your store actually needs. You do not have to buy everything at once.

Cash drawer

Confirm what your store actually needs. You do not have to buy everything at once.

Ask about hardware

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